Who is in the water
An instructor is in the water with every swimmer, and another adult joins where a swimmer needs more hands. The board shows how many swimmers each instructor has in every level, and the checks our instructors hold.

Adults to children
- 1 adult to 1 childGetting in and settling, ages 5 and up
- 1 adult to 1 childFloating and balance, ages 5 and up
- 1 adult to 2 childrenKicking and pulling, ages 5 and up
- 1 adult to 2 childrenMoving on your own, ages 5 and up
- 1 adult to 2 childrenStrokes, ages 5 and up
- 1 adult to 2 childrenLonger swims, ages 5 and up
Staff checks and training
- Background checks
- CPR and first aid
- Lifeguard training
- Water safety instructors
Safety routines
Getting in
The instructor sets up the ramp, the lift or the steps before the swimmer arrives. Nobody is hurried; the swimmer chooses when.
Parents and caregivers
A parent or caregiver stays on site during every class and watches from the deck or the viewing area. A caregiver in the water is planned at the placement visit.
Equipment
Boards, noodles and belts are rinsed and checked between classes, and the lift is tested before each session.
Unwell or closed
We tell families by text when a pool closes, and a missed class is made up in the same session.
Sample details.
Want to see a pool first?
Book a placement visit, or call and ask about the pool nearest you.